{"id":12953,"date":"2017-06-16T23:44:31","date_gmt":"2017-06-17T06:44:31","guid":{"rendered":"http:\/\/blog.crystalcommerce.com\/?p=12953"},"modified":"2018-05-24T10:18:17","modified_gmt":"2018-05-24T17:18:17","slug":"google-analytics-enhanced-ecommerce","status":"publish","type":"post","link":"https:\/\/www.crystalcommerce.com\/blog\/2017\/06\/16\/google-analytics-enhanced-ecommerce\/","title":{"rendered":"Google Analytics Enhanced Ecommerce"},"content":{"rendered":"<h1 style=\"text-align: left;\">Why should every business owner use Google Analytics Enhanced Ecommerce?<\/h1>\n<p style=\"text-align: left;\"><span style=\"font-weight: 400;\">You should know how your prospects and customers behave, how their journey through the store looks like, where they are dropping off and etc. The<\/span> <b><i>enhanced<\/i><\/b><b> e-commerce <\/b><span style=\"font-weight: 400;\">makes it possible to track every step of a customer\u2019s journey, from impression to the transaction.\u00a0<\/span><span style=\"font-weight: 400; font-size: 12pt;\">&#8220;You can&#8217;t manage what you can&#8217;t measure.&#8221; <\/span><span style=\"font-weight: 400;\">\u00a9 Peter Drucker<\/span><\/p>\n<h3><b>What the difference between E-commerce and Enhanced E-commerce?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">E-commerce tracking in Google Analytics was all about using information on the \u201cThank You\u201d page in order to send transaction and revenue data back to Google Analytics. Enhanced Ecommerce will give you additional reports and about users\u2019 actions. <\/span><\/p>\n<h3><\/h3>\n<h3><b>Shopping Behavior Analysis a.k.a \u201cThe Sales Funnel\u201d.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">This report shows concrete statistics on how many customers moved from one stage to the next of your sales funnel. To access this report, navigate to Conversions &gt; Ecommerce &gt; Shopping Behavior.<\/span><\/p>\n<p><a href=\"http:\/\/ccomblog.wpengine.com\/wp-content\/uploads\/2017\/06\/funnel_explanation.jpg\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-12954 size-large alignnone\" title=\"Google Analytics Enhanced Ecommerce Shopping Behavior Funnel screenshot\" src=\"http:\/\/ccomblog.wpengine.com\/wp-content\/uploads\/2017\/06\/funnel_explanation-1024x678.jpg\" alt=\"Google Analytics Enhanced Ecommerce Shopping Behavior Funnel screenshot\" width=\"1024\" height=\"678\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Here, you\u2019ll see how many sessions occurred during a set period of time, how many of those left without shopping (looking at products), how many sessions with products views, how many left without adding anything to their cart, how many did something to their cart, how many of those abandoned it, how many initiated checkout, how many abandoned checkout, and ultimately how many sessions ended with a purchases. <\/span><\/p>\n<p><b>How to use Shopping Behavior Analysis Report? <\/b><\/p>\n<p><span style=\"font-weight: 400;\">Having a clear idea of where you\u2019re losing visitors in your funnel can give you insight on how to fix it. Lots of product views, but mostly leaving adding anything to their cart? Evaluate the strength of your product description, and\/or consider adding product reviews, testimonials, or tutorials right on the page. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Too many people abandoning their cart without checkout? Perhaps throw in free shipping, volume discounts, or compare to check if your prices are competitive. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Checkouts initiated but then abandoned? Simplify and streamline the process. Eliminate hidden fees and surprises. Make it easy for them to buy. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">In case if you have a large percentage of sessions which do not include any shopping activity, that means you have a low-quality traffic. You should check if you\u2019re targeting the right audience. <\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><b>Checkout Behavior Analysis a.k.a. \u201cThe Checkout Funnel.\u201d<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">This report functions much like the Shopping Behavior, but it focuses strictly on the steps involved in your checkout. To access this report, navigate to Conversions &gt; Ecommerce &gt; Checkout Behavior. <\/span><\/p>\n<p><a href=\"http:\/\/ccomblog.wpengine.com\/wp-content\/uploads\/2017\/06\/checkout_funnel.jpg\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-12955 size-large\" title=\"Google Analytics Enhanced Ecommerce Checkout Funnel screenshot\" src=\"http:\/\/ccomblog.wpengine.com\/wp-content\/uploads\/2017\/06\/checkout_funnel-1024x631.jpg\" alt=\"Google Analytics Enhanced Ecommerce Checkout Funnel screenshot\" width=\"1024\" height=\"631\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400;\">With the Checkout Behavior report, you can see concrete numbers for each step: how many made it step one, what was the drop-off for step two, and so on.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>How to use Checkout Behavior Analysis Report? <\/b><\/p>\n<p><span style=\"font-weight: 400;\">If you see, for example, that the bulk of your abandoned carts occur at payment options, perhaps you need to provide more choice for your customers. If too many are walking at the shipping page, you might need to offer cheaper options. Use the data to give your customers what they seem to be craving. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Other possible causes for checkout abandonment:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Website timeout<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Checkout crashed (asking users to start checkout all over again)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Shipping charges are too high<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Delivery time is too long<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Limited payment options <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Payment is not processing or declining <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Errors while filling out the form<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><b>Product Performance Analysis.<\/b><\/h3>\n<p>&nbsp;<\/p>\n<p><a href=\"http:\/\/ccomblog.wpengine.com\/wp-content\/uploads\/2017\/06\/Product-Performance.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-12956 size-large\" title=\"Google Analytics Enhanced Ecommerce Product Performance screenshot\" src=\"http:\/\/ccomblog.wpengine.com\/wp-content\/uploads\/2017\/06\/Product-Performance-1024x516.png\" alt=\"Google Analytics Enhanced Ecommerce Product Performance screenshot\" width=\"1024\" height=\"516\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Through enhanced e-commerce \u201cProduct Performance\u201d report you can track sales performance and shopping behavior of your products. For instance, you can track the best performing products, or you can click on \u201cProduct Category (Enhanced E-commerce)\u201d a take a look which product category performing better. To access this report, navigate to Conversions &gt; Ecommerce &gt; Product Performance. <\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><b>Conclusion: <\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Data Analysis is an integral part of Commerce, and it is a vital tool that will help increase your business by getting the facts and by pointing out your weak spots. Enhanced Ecommerce gives you the reports and helps in analysis of the factors that matter the most. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you are feeling you want to dive more into Analytics world and get a better understanding of it, I would suggest you check out free online <\/span><a href=\"https:\/\/analyticsacademy.withgoogle.com\/course\/3\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">E-commerce Analytics course<\/span><\/a><span style=\"font-weight: 400;\"> from Google.<\/span><\/p>\n<p>&nbsp;<\/p>\n<img src=\"https:\/\/www.crystalcommerce.com\/blog\/wp-content\/uploads\/sites\/2\/2017\/06\/Google-Enhanced-Ecommerce-Analytics-Thumbnail-Image.jpg\" class=\"ss-hidden-pin-image\" data-pin-url=\"https:\/\/www.crystalcommerce.com\/blog\/2017\/06\/16\/google-analytics-enhanced-ecommerce\/\" data-pin-media=\"https:\/\/www.crystalcommerce.com\/blog\/wp-content\/uploads\/sites\/2\/2017\/06\/Google-Enhanced-Ecommerce-Analytics-Thumbnail-Image.jpg\" data-pin-description=\"Google Analytics Enhanced Ecommerce\"\/>","protected":false},"excerpt":{"rendered":"<p>Why should every business owner use Google Analytics Enhanced Ecommerce? You should know how your prospects and customers behave, how their journey through the store looks like, where they are dropping off and etc. The enhanced e-commerce makes it possible to track every step of a customer\u2019s journey, from impression to the transaction.\u00a0&#8220;You can&#8217;t manage &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/www.crystalcommerce.com\/blog\/2017\/06\/16\/google-analytics-enhanced-ecommerce\/\"> <span class=\"screen-reader-text\">Google Analytics Enhanced Ecommerce<\/span> Read More &raquo;<\/a><\/p>\n<img src=\"https:\/\/www.crystalcommerce.com\/blog\/wp-content\/uploads\/sites\/2\/2017\/06\/Google-Enhanced-Ecommerce-Analytics-Thumbnail-Image.jpg\" class=\"ss-hidden-pin-image\" data-pin-url=\"https:\/\/www.crystalcommerce.com\/blog\/2017\/06\/16\/google-analytics-enhanced-ecommerce\/\" data-pin-media=\"https:\/\/www.crystalcommerce.com\/blog\/wp-content\/uploads\/sites\/2\/2017\/06\/Google-Enhanced-Ecommerce-Analytics-Thumbnail-Image.jpg\" data-pin-description=\"Google Analytics Enhanced Ecommerce\"\/>","protected":false},"author":20,"featured_media":13343,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","footnotes":""},"categories":[9,8],"tags":[10,20],"class_list":["post-12953","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all","category-marketing","tag-ecommerce","tag-google-analytics"],"crystal_rest_feed":{"author":"danmccarty","id":12953,"featured_image":{"original":"https:\/\/www.crystalcommerce.com\/blog\/wp-content\/uploads\/sites\/2\/2017\/06\/Google-Enhanced-Ecommerce-Analytics-Thumbnail-Image.jpg","medium":"https:\/\/www.crystalcommerce.com\/blog\/wp-content\/uploads\/sites\/2\/2017\/06\/Google-Enhanced-Ecommerce-Analytics-Thumbnail-Image-300x169.jpg","large":"https:\/\/www.crystalcommerce.com\/blog\/wp-content\/uploads\/sites\/2\/2017\/06\/Google-Enhanced-Ecommerce-Analytics-Thumbnail-Image.jpg","thumb":"https:\/\/www.crystalcommerce.com\/blog\/wp-content\/uploads\/sites\/2\/2017\/06\/Google-Enhanced-Ecommerce-Analytics-Thumbnail-Image-250x141.jpg"},"title":"Google Analytics Enhanced Ecommerce","link":"https:\/\/www.crystalcommerce.com\/blog\/2017\/06\/16\/google-analytics-enhanced-ecommerce\/","date":"2017-06-16T23:44:31","content":"Why should every business owner use Google Analytics Enhanced Ecommerce?\nYou should know how your prospects and customers behave, how their journey through the store looks like, where they are dropping off and etc. The enhanced e-commerce makes it possible to track every step of a customer\u2019s journey, from impression to the transaction.\u00a0&#8220;You can&#8217;t manage what you can&#8217;t measure.&#8221; \u00a9 Peter Drucker\nWhat the difference between E-commerce and Enhanced E-commerce?\nE-commerce tracking in Google Analytics was all about using information on the \u201cThank You\u201d page in order to send transaction and revenue data back to Google Analytics. Enhanced Ecommerce will give you additional reports and about users\u2019 actions. \n\nShopping Behavior Analysis a.k.a \u201cThe Sales Funnel\u201d.\nThis report shows concrete statistics on how many customers moved from one stage to the next of your sales funnel. To access this report, navigate to Conversions &gt; Ecommerce &gt; Shopping Behavior.\n\nHere, you\u2019ll see how many sessions occurred during a set period of time, how many of those left without shopping (looking at products), how many sessions with products views, how many left without adding anything to their cart, how many did something to their cart, how many of those abandoned it, how many initiated checkout, how many abandoned checkout, and ultimately how many sessions ended with a purchases. \nHow to use Shopping Behavior Analysis Report? \nHaving a clear idea of where you\u2019re losing visitors in your funnel can give you insight on how to fix it. Lots of product views, but mostly leaving adding anything to their cart? Evaluate the strength of your product description, and\/or consider adding product reviews, testimonials, or tutorials right on the page. \nToo many people abandoning their cart without checkout? Perhaps throw in free shipping, volume discounts, or compare to check if your prices are competitive. \nCheckouts initiated but then abandoned? Simplify and streamline the process. Eliminate hidden fees and surprises. Make it easy for them to buy. \nIn case if you have a large percentage of sessions which do not include any shopping activity, that means you have a low-quality traffic. You should check if you\u2019re targeting the right audience. \n&nbsp;\nCheckout Behavior Analysis a.k.a. \u201cThe Checkout Funnel.\u201d\nThis report functions much like the Shopping Behavior, but it focuses strictly on the steps involved in your checkout. To access this report, navigate to Conversions &gt; Ecommerce &gt; Checkout Behavior. \n\nWith the Checkout Behavior report, you can see concrete numbers for each step: how many made it step one, what was the drop-off for step two, and so on.\n&nbsp;\nHow to use Checkout Behavior Analysis Report? \nIf you see, for example, that the bulk of your abandoned carts occur at payment options, perhaps you need to provide more choice for your customers. If too many are walking at the shipping page, you might need to offer cheaper options. Use the data to give your customers what they seem to be craving. \nOther possible causes for checkout abandonment:\nWebsite timeout\nCheckout crashed (asking users to start checkout all over again)\nShipping charges are too high\nDelivery time is too long\nLimited payment options \nPayment is not processing or declining \nErrors while filling out the form\n&nbsp;\nProduct Performance Analysis.\n&nbsp;\n\nThrough enhanced e-commerce \u201cProduct Performance\u201d report you can track sales performance and shopping behavior of your products. For instance, you can track the best performing products, or you can click on \u201cProduct Category (Enhanced E-commerce)\u201d a take a look which product category performing better. To access this report, navigate to Conversions &gt; Ecommerce &gt; Product Performance. \n&nbsp;\nConclusion: \nData Analysis is an integral part of Commerce, and it is a vital tool that will help increase your business by getting the facts and by pointing out your weak spots. Enhanced Ecommerce gives you the reports and helps in analysis of the factors that matter the most. \nIf you are feeling you want to dive more into Analytics world and get a better understanding of it, I would suggest you check out free online E-commerce Analytics course from Google.\n&nbsp;\n","excerpt":"Why should every business owner use Google Analytics Enhanced Ecommerce? You should know how your prospects and customers behave, how their journey through the store looks like, where they are dropping off and etc. The enhanced e-commerce makes it possible to track every step of a customer\u2019s journey, from impression to the transaction.\u00a0&#8220;You can&#8217;t manage &hellip;\n  Google Analytics Enhanced Ecommerce Read More &raquo;\n","categories":[{"name":"All","slug":"all"},{"name":"Marketing","slug":"marketing"}],"comments":0},"_links":{"self":[{"href":"https:\/\/www.crystalcommerce.com\/blog\/wp-json\/wp\/v2\/posts\/12953","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.crystalcommerce.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.crystalcommerce.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.crystalcommerce.com\/blog\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/www.crystalcommerce.com\/blog\/wp-json\/wp\/v2\/comments?post=12953"}],"version-history":[{"count":0,"href":"https:\/\/www.crystalcommerce.com\/blog\/wp-json\/wp\/v2\/posts\/12953\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.crystalcommerce.com\/blog\/wp-json\/wp\/v2\/media\/13343"}],"wp:attachment":[{"href":"https:\/\/www.crystalcommerce.com\/blog\/wp-json\/wp\/v2\/media?parent=12953"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.crystalcommerce.com\/blog\/wp-json\/wp\/v2\/categories?post=12953"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.crystalcommerce.com\/blog\/wp-json\/wp\/v2\/tags?post=12953"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}