Get everyone connected to your Local Game Store 24/7.

Always connecting, never closes.

We help Local Game Stores sell Game and Hobby games online and in-store—

through Omnichannel retailing, direct website, and game store POS.

Generated
$201 M

in Member Sales

Curated
973 K

Games in Catalog

Registered
8 M

Fans

successful
876

Local Game Stores

  • Start selling online
  • 201 Million
    in Retail Sales

  • 8 Million
    Fans

  • 876
    Local Game Stores

  • Game Store POS
    Mobile Ready

  • 973,695 Games
    in Catalog

  • Omni-Channel
    Retailing

Your Time is Valuable

Our Catalog team adds 10-20 unique product SKUs to the database everyday, so you can focus on running your business, saving you hours of work on listing your products.

Knowledge is Power

Ideas, inspiration and knowledge delivered straight to your inbox! CrystalCommerce provides best practices, marketing, business tips, and more!

All-in-one Business Solutions

Harness the power of CrystalCommerce’s Inventory Managament System to stay a step ahead on tracking your inventory, products, orders, shipping, and more, all in one place.

Grow with the Game and Hobby Community

Be a part of the growing community in Game and Hobby! Work with hundreds of Retailers, Manufacturers, Distributors, Affiliates, and Application Developers.

All You Need to Power Your Game and Hobby Business

Your Business, Into Your Business
Your Game Store POS on the go!
Your Online Store
Curated for you
All-in-one Platform
Omni-Channel Retailing

Here Are A Few Other FAQs We Get A Lot
...if you have more questions, ask our live chat support desk.



Does the monthly fee include hosting?

Yes, for the store site only, WordPress hosting is an additional $30/mo.

Can I have SFTP access to make changes to my site?

We do not grant SFTP access to outside designers. We have found that having a developer who is unfamiliar with our liquid platform and proprietary code has caused minor issues all the way to site crashes. We have tools that allow you to control banners/advertisements on your site without having to go into the backend of the SFTP.

What are your sites built on?

Our sites are built on Ruby. We use some proprietary solutions to build out your website quickly.

What is your downtime frequency?

We have scheduled downtimes that we communicate out to clients, and we try to make those times convenient to store owner to not disrupt services.

Can I use any payment processor?

We currently support Authorize.net and Beanstream for our payment gateways. You are able to use any merchant processor that is compatible with those online payment gateways.

What do I do if the internet goes out?

We recommend if you are in an area where this is a frequent problem that you get a hot-spot for a backup internet connection.

What kind of success can a store of my size typically see being online?

Your success is up to you. Size is not a determining factor. It is about the work that you put into your website and building loyal customers.

How do I install CrystalCommerce?

CrystalCommerce is a web-based ecommerce platform. This means no installation is required and you can access your site from anywhere you have Internet access!

How do I connect my current website with your software?

If you have an existing site, you can just link to your store from your home page! Everything for CrystalCommerce is self-sufficient.

What languages are supported?

Currently, we only support English sites.

What currencies are supported?

Currently, we only fully support USD.

What shipping methods are available with your system?

CrystalCommerce uses Endicia to provide shipping options through the United States Postal Service. Fedex and UPS are not integrated solutions but can be implemented.

Can I integrate my current POS with your software?

Our software does not currently integrate with non-native POS systems.

What kind of hardware should I use with your POS?

We have a comprehensive list of hardware that will work with our POS. Please ask a rep to pass that along to you.

What does it cost?

You can view our pricing under the Pricing tab.

Can I use gift cards?

We do not currently support gift cards.

Can I use coupons?

Yes, you can create and use any number of coupons for your store through our system.

What kind of reporting does your system have?

You can export financial reports that will support your business.

Is your checkout secure?

Yes, Rapid SSL secures us. You can read more about it, or ask one of our reps.

Over 876 Retailers in the CrystalCommerce Network

ChannelFireball
Alter Reality Games
Cape Fear Games
CardHaus
CoreTCG
Face to Face Games
Ideal808
Magic Strong Hold
MTG Deals
ReaGooDeal
Super Games Inc.
Wizard's Tower
Collector's Cache
CCG House
TJ Collectibles
Pastimes.Net

Retailer Pricing

Premium Membership

Same day access features include:
  • Inventory Management System
  • eCommerce website with built-in shopping cart*
  • Industry leading Catalog
  • Game Store POS
  • Live Support
  • Hosting
Other info:

$499 set-up fee

Monthly fee of $99— reduced to $49 if we are not achieving our brand promise of your store achieving $5,000 in monthly online sales

Amazon and eBay orders that are created from the CrystalCommerce platform are subject to a 1.5% transaction fee

Tcgplayer orders that are connected to your CrystalCommerce inventory are subject to a 2.5% transaction fee

Direct website; all sales originating from the direct website (including pickup in-store and pay in-store orders) are subject to a 2.5% transaction fee.

POS; NO transaction fees