We wanted to complete this migration in advance of the Holiday weekend to prevent outages and a poor user experience during the high volume period. This was also a huge milestone for us getting to a more robust and scalable infrastructure, while also resolving systemic issues that would occur due to our previous provider’s technology.
After the migration was completed, we noticed our system was experiencing an issue with DNS. This DNS issue resulted in vanity domains (e.g., www.YourDatabaseName.com) from properly directing traffic to the hosted domain of (YourDatabaseName.CrystalCommerce.com). See below to update your DNS to point to our new IP Addresses.
In addition, but unrelated to the migration, is a Point-of-Sale timeout issue that is affecting all users. All engineering resources will be focused on resolving these two issues for the upcoming Holiday weekend sales. We will also be pausing all migration efforts until Non-Cyber Tuesday and focus on system stability.
We are also aware that generated reports in the admins are not working, if you attempted to generate a report, please contact support and a representative can retrieve the report for you.
Product News
Find CrystalCommerce emergency news and product updates here. What fixes are released, what features we’re rolling out, what features are in development, and future releases.[/text_output][/vc_column][vc_column fade_animation_offset=”45px” width=”1/6″][gap size=”1.313em” id=”” class=”” style=””][/vc_column][/vc_row]
A BOLD NEW ERA BEGINS! Dawnbringers: Book V - Shadows Of The Crone Dawnbringers: Daughters…
In the realm of trading card games, few franchises possess the enduring appeal and global…
Prepare yourself for an unparalleled Pokémon TCG challenge! The recently introduced Pokémon TCG: Deluxe Battle…
Returning to the Post-Apocalyptic World! Universes Beyond: Fallout has arrived, bringing with it much anticipation.…
My blog post content here. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nam hendrerit…