We wanted to give you an update on our progress toward our roadmap and give some insight into how things are going.
1. We have begun our upgrade to infrastructure, moving the first wave of databases over with success. During this process, we are identifying opportunity within the code for simplification and performance improvements. We have been able to do so and have a solid plan on more items that will impact performance across your website, Admin, and POS.
2. We have implemented a fix for the advanced search on the products page of the Admin, fixing the results that are shown in searches for QTY sold over X period of time.
3. We have also been working on an eBay fix that is causing some Members to relist products that were sold and out of inventory. We are currently testing this further, to ensure we get the desired fix when implementing.
4. After auditing our billing system, we have found that it has been miscalculating transaction fees for orders that have a shipping coupon. We do not calculate the shipping cost of an order when it comes to our transaction fees, but shipping coupons were still deducted from the order subtotal when the system would run transaction fees for orders.
Important notes: If you do not use shipping coupons on your e-commerce website, this update will not affect your weekly transaction fees. However, if you have been using shipping coupons on your e-commerce website, you may notice a slight increase in your weekly transaction fees after a fix for this bug is implemented. To clarify, we have no intentions to invoice any users for previous transaction fees affected by this bug, and this will not affect transaction fees for orders that originate from a 3rd party channel.