Retailers, like all small business owners, have limited time or limited resources investing in technology.
When you are looking for the best Point-of-Sale (POS) system, it is important to understand what tools and features you need to help run and grow your business. You need a system to help you manage the purchases of your customers, manage your inventory, or manage your employees; thus, an online-based Point-of-Sale (POS) system is essential for the growth of your business.
Point-of-Sale (POS) systems nowadays have all these features, and new business owners are asking for a more innovative approach on how to delight their customers. How about never saying no again to your customers when you do not have the product they want?
Here are some of the essential things you need to consider when choosing Point-of-Sale (POS) system for your business
#1 The Point-of-Sale (POS) system should meet your business goals and needs
Most small businesses are run by one or two owners. Depending on your goals, in two to five years, you might find yourself looking into expanding your business. If you have bigger goals for your business, then you have to make sure that you choose the right Point-of-Sale (POS) system that meets your goals, make more sales, and grow. Switching to different methods and training your employees can take a considerable amount of time. Sticking to one system that has all your needs will save you time and money.
#2 Hardware should be proprietary
With an online-based Point-of-Sale (POS) system, you should be able to access and replace the hardware with ease and as little friction as possible. Whether you are using a desktop, a laptop, or a tablet (as long as you have connection to the internet), you should be able to make a transaction from different locations with minimal hardware requirement.
#3 Data reporting is necessary!
If you are considering growing your business more, you need to make sure that you have access to every data report that you need. What are these reports? These data reports take the raw data that your business generates and turn it into actionable information so you can make better decisions on your business. For example, when one of your monthly reports says one specific product is not selling in the market right now, you might consider not getting that product again.
#4 Inventory Management is a must!
One of the most critical features is managing your inventory. Inventory Management is where you control and oversee your stocks. Not having the control of seeing your inventory flow is a risk of losing sales or storage space waste. Understanding what you have, where it is in your warehouse or your Local Game Store, and when stock is going in and out can help save money and speed up fulfillment.
#5 Ally Network or Always in Stock feature should be present! Wait, what?!
Yes! You read it right! The Ally Network and Always in Stock are the new features that Retailers, like yourself, are probably considering having in your online-based Point-of-Sale (POS) system. This feature will allow you to sell products that you do not currently have in stock. Read more below about POSV4 Always in Stock and Ally Network!
Introducing the New POSV4
CrystalCommerce is building a brand new online-based Point-of-Sale (POS) system that is built from scratch utilizing the innovative CrystalAPI. It is a unique user experience taking into account modern design elements to make it easier and more intuitive to use. The new design scheme uses lighter colors to make it easier on the eyes with significant features to make navigating with a touchscreen easier.
The new online-based Point-of-Sale (POS) system starts you out on a new Dashboard page, your Data Reporting Suite. From there you can start fresh orders, search up old orders, take products of refunds, or deal with customer accounts.
What is Always in Stock and Ally Network feature in POSV4?
The Always in Stock and Ally Network are new features that allow Retailers to sell products that they do not currently have in stock.
All the stores on the CrystalCommerce platform can opt into the network and set up agreements with the other stores in the network.
An agreement with another Retailer or Local Game Store will allow you to sell the products they have in stock in your own store. If you are wondering about the fees, associated fees include 2.5%* from CrystalCommerce and the other fee that you set up in the Ally Agreement you signed with your ally Retailer. Your ally can have the product sent directly to the customer or delivered to your store for the customer to pick up. How cool is that?
So instead of turning away a customer because you do not have the product, you can order it from an Ally that you have an agreement with and deliver it right to your customer’s door. This way you are Always in Stock, and you will always say yes to your customers!
Always in Stock in POSV4 is one of the significant, innovative approaches to an online-based Point-of-Sale (POS) system feature that Retailers like yourself would be interested in. The Always in Stock feature can help Retailers or Local Game Store owners delight more customers and will make you say yes to your next customer even if you do not have the products with you!
Story developing, more to come.