Onboarding

Featured Support Question: Updating Buylist Payment Methods

Question: How do we eliminate the ‘pay by check’ option from our buylist? Answer: In your admin, go to the “Restock” page. Then click on “Buylist Settings” on the black menu bar. At the bottom of that page, you can uncheck the payments you don’t wish to use for paying out buy orders, and save. …

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Featured Support Question: What’s the best way to view the revenue for a category over a certain time period?

The best way to view category revenue for a certain date range is going to be to use the sales graph on the dashboard. From the dropdown menu above the graph, select the “Category” view. Then, you can set your date range, and click on the bar for the specific category you want to look …

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Support Question of the Week: Best Practices for Updating Prices Based on Market Value

Hello members! Are you having some troubles identifying which products are priced non-competitively in your admin? There are some existing tools that can be leveraged to identify which products are priced above or below the CrystalCommerce Market Price. First, let’s head over to the Inventory tab of the admin panel and click on the Products …

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Featured Support Question: How do I see which employees fulfilled which orders in the POS?

Answer: For POS sales, it will show what user was logged into the POS on the Orders page in your admin under the “Shipping” column. If you export a search from the Orders page to csv, the shipping column will be on the report and display the admin user name for each order.For example, this …

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Featured Support Question: Processing Preorders in the POS

With the recent release of Throne of Eldraine, we’ve had a few members asking about how pre-orders function in the POS. Specifically, why are POS orders showing up in Payment Received status on the orders page? Here’s a quick rundown of how pre-order products work with the POS. If you have an item in your …

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Entrepreneur Book Launch – “The Freedom Formula: How to Succeed in Business Without Sacrificing Your Family, Health, or life.”

Hi everyone, I wanted to let you know that my good friend David Finkel just released his 11th book called, The Freedom Formula: How to Succeed in Business Without Sacrificing Your Family, Health, or Life. David’s a Wall Street Journal bestselling author and what makes this book special is how timely the subject is. Essentially …

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Support Question of the Week: Setting Multiple Products as “Tax Exempt”

Question: I need to set all products in a category as “Tax Exempt”. Is there a way to mass edit them instead of individually editing each product and tagging tax exempt? Answer: Yes! If you used the mass create tool, you can upload a csv that will toggle tax exempt on for all products on …

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