support

Setting up Bulk singles onto your buy list!

With our system, you can also set up your web store to accept bulk singles from your customers! Step 1: Create/Use a product type To begin, create a new product type, possibly called Bulk Singles in your admin.  This article here will provide you with a refresher on how to create product types.   (It is not imperative to …

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Featured Support Question: Updating Buylist Payment Methods

Question: How do we eliminate the ‘pay by check’ option from our buylist? Answer: In your admin, go to the “Restock” page. Then click on “Buylist Settings” on the black menu bar. At the bottom of that page, you can uncheck the payments you don’t wish to use for paying out buy orders, and save. …

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Featured Support Question: What’s the best way to view the revenue for a category over a certain time period?

The best way to view category revenue for a certain date range is going to be to use the sales graph on the dashboard. From the dropdown menu above the graph, select the “Category” view. Then, you can set your date range, and click on the bar for the specific category you want to look …

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Featured Support Question: How do I see which employees fulfilled which orders in the POS?

Answer: For POS sales, it will show what user was logged into the POS on the Orders page in your admin under the “Shipping” column. If you export a search from the Orders page to csv, the shipping column will be on the report and display the admin user name for each order.For example, this …

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Featured Support Question: Processing Preorders in the POS

With the recent release of Throne of Eldraine, we’ve had a few members asking about how pre-orders function in the POS. Specifically, why are POS orders showing up in Payment Received status on the orders page? Here’s a quick rundown of how pre-order products work with the POS. If you have an item in your …

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Support Question of the Week: Setting Multiple Products as “Tax Exempt”

Question: I need to set all products in a category as “Tax Exempt”. Is there a way to mass edit them instead of individually editing each product and tagging tax exempt? Answer: Yes! If you used the mass create tool, you can upload a csv that will toggle tax exempt on for all products on …

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