support

Admin2 Update – 5/27/2020

Hey everyone! Here’s the latest update regarding the new admin interface. We’ve been continuing to work on more improvements. Here are the latest updates that have been deployed: fix for quick search pagination improved dimensions for orders import tracking information window resolve issue with product finder not re-initializing on row replace (after editing a product, product …

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How to troubleshoot and resolve any Catalog import error messages

When trying to import products from our catalog, you may encounter this error message above. The issue is because the Product Type associated with the Category which you are trying to import the products into is missing the Descriptors and/or Variants specified in the pink blurb. Using the example above: The member is trying to import Deck Shell products into their category called Deck Boxes, but …

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Using the catalog search filters to find the product you need

Our catalog import screen can produce a large number of results, and it can be difficult to find the right product you need to import. One way to make searches easier is to use the product filters!   We’ll be using Ravensburger Puzzles as our example here: (Also make sure to check out the amazing …

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Featured Support Question: Organize your Categories on your Webstore!

Ensuring that your Trading Card categories are appropriately ordered is important for your store. In this image, we can see that Guilds of Ravnica Mythic Edition is right at the top. When customers and fans arrive at a webstore, they attention is mostly at the top of the list. To make Theros Beyond Death the …

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Using the filter options to find the best selling products from your inventory!

Your Crystalcommerce admin allows you to search and find out exactly which products have sold or been bought by your customers! This knowledge is extremely helpful in determining whether to run sales, alter prices and much more on your inventory. Steps to take:Head to your Inventory Tab Near the bottom of the filter section, you …

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Setting up Bulk singles onto your buy list!

With our system, you can also set up your web store to accept bulk singles from your customers! Step 1: Create/Use a product type To begin, create a new product type, possibly called Bulk Singles in your admin.  This article here will provide you with a refresher on how to create product types.   (It is not imperative to …

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