Support

Using the filter options to find the best selling products from your inventory!

Your Crystalcommerce admin allows you to search and find out exactly which products have sold or been bought by your customers! This knowledge is extremely helpful in determining whether to run sales, alter prices and much more on your inventory. Steps to take:Head to your Inventory Tab Near the bottom of the filter section, you …

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Getting setup with TaxCloud

CrystalCommerce is integrating with TaxCloud, to help you better handle collecting and remitting sales tax for your online orders. With this article, we aim to answer some of the common questions regarding TaxCloud and our integration with it. What is TaxCloud?TaxCloud is a tax compliance service. They offer filing, audit support, and are a certified …

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Setting up Bulk singles onto your buy list!

With our system, you can also set up your web store to accept bulk singles from your customers! Step 1: Create/Use a product type To begin, create a new product type, possibly called Bulk Singles in your admin.  This article here will provide you with a refresher on how to create product types.   (It is not imperative to …

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Featured Support Question: Updating Buylist Payment Methods

Question: How do we eliminate the ‘pay by check’ option from our buylist? Answer: In your admin, go to the “Restock” page. Then click on “Buylist Settings” on the black menu bar. At the bottom of that page, you can uncheck the payments you don’t wish to use for paying out buy orders, and save. …

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Featured Support Question: What’s the best way to view the revenue for a category over a certain time period?

The best way to view category revenue for a certain date range is going to be to use the sales graph on the dashboard. From the dropdown menu above the graph, select the “Category” view. Then, you can set your date range, and click on the bar for the specific category you want to look …

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Support Question of the Week: Best Practices for Updating Prices Based on Market Value

Hello members! Are you having some troubles identifying which products are priced non-competitively in your admin? There are some existing tools that can be leveraged to identify which products are priced above or below the CrystalCommerce Market Price. First, let’s head over to the Inventory tab of the admin panel and click on the Products …

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